FAQs

When will I get my order?

Your order will ship within 1-3 business days from when the order is placed. 

Within Australia, delivery can take 1-12 business days, depending on how close you are to Sydney, which is where we are based.

During busy periods, like a sale, processing time may increase.

 

Do you ship outside Australia?

We'd be happy to help! Please shoot us an email at alibata.co@gmail.com to discuss how we can get your books to you.

 

Returns, refunds and exchanges

We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

• Sale items are final and cannot be returned or exchanged
• Returned items must be in original condition

To initiate a return or exchange, drop us an email at alibata.co@gmail.com.